Along with 100+ years of team experience of fab automation and equipment software, along with our global presence, we are positioned to offer 24×7 support of almost any automation system, and these automation systems don’t have to be developed by us. Since we have domain and technical expertise, we will be able to quickly learn your environment and provide unmatched customer support.
Features of 24×7 Support
Combination of onsite and offsite works best for most factories, but we could provide only offsite if that works for you
Toll-free and/or local number to call for remote support
Level 1 and 2 tech support from professional support and development teams
Support on all kinds of automation software including host applications, MES, Fault Detection Systems (FDC), Advanced Process Control (APC), Recipe Management Systems (RMS), ERP, Databases and any custom automation application