Einnosys offers 24×7 technical support (Level 1 & 2) to factories across the world on fab automation systems, including factory hosts, MES, databases, Fault Detection Systems (FDC), Advanced Process Control (APC) and other custom automation systems.
Along with 60+ years of team experience of fab automation and equipment software, along with our global presence, we are positioned to offer 24×7 support of almost any automation system, and these automation systems don’t have to be developed by us. Since we have domain and technical expertise, we will be able to quickly learn your environment and provide unmatched customer support.
Features of 24×7 Support
- Combination of onsite and offsite works best for most factories, but we could provide only offsite, if that works for you
- Toll-free and/or local number to call for remote support
- Level 1 and 2 tech support from professional support and development teams
- Support on all kinds of automation software includingHost applications, MES, Fault Detection Systems (FDC), Advanced Process Control (APC), Recipe Management Systems (RMS), ERP, Databases and any custom automation application